Answering the phone: “Hi, you’ve reached Acme Company, I’m Jacob, how may I help you?” Continue reading “Answering the Phone: 1st Opportunity to Sell” »
When you’re importing from China, like it not, the main point of control has to be from the importer. Expecting the factory “to know” can be a very costly assumption. Here are some basic control points that help to assure a smooth order. Continue reading “Importing from China: Ways to Assure a Smooth Order” »
When quoting directly from China, there are things you can add to your inquiry to motivate the supplier to provide a more accurate and professional quote. Adding punch to your RFQ means a more motivated supplier. A more motivated supplier means less mistakes…and we all know that less mistakes on the front end lead to less possibility of disasters on the back end.
When sourcing direct from China, avoid watering down your inquiry.
When you inquire for a price from a vendor and kickstart a project; you want to establish some sort of credibility with the company providing you the quote. You want to give them a reason to quote you. When you grab your inquiry or RFQ by the shoulders and pick the poor guy up and dunk him in a bucket of water over and over and then hand this sopping wet request to your supplier, it no longer makes the job appealing. Continue reading “Watering Down Your Inquiry in the Quoting Process” »